Chinon Silk Multi Thread Work Designer Black Lehenga Choli
* Customization Requests Cannot Be Accepted on COD Orders.
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Description
Shipping & Return
No Returns for Change of Mind
We do not accept returns, refunds, or exchanges for reasons such as change of mind, size, or fit preference. This applies to all products.
Defective or Damaged Items Only
If you receive a defective or damaged product, you must notify us within 24 hours of delivery with a clear unboxing video showing the issue for approval. We may also request photos.
Once approved, we will guide you through the return process. A refund or replacement will be issued only after we receive and inspect the returned item.
Return Conditions For Damage&Defective Items:
- Item must be unused, with all tags intact and in original packaging.
- Only one return request per order.
- Customer covers return shipping unless stated otherwise.
- Include your name, contact, email, and order ID on the parcel.
Shipping
Orders are typically delivered within 6–8 days under normal conditions.
Order Cancellation
Orders can be canceled within 24 hours if not yet shipped. Customized orders require prepayment (no COD). Refunds are processed within 5 working days.
International Orders
Returns or exchanges are not accepted for orders shipped outside India.
For questions, contact: tapeecustomercare@gmail.com
Policies
Key Policy Updates:
- Returns are now accepted only for defective or damaged products. We do not offer returns or exchanges for reasons such as change of mind, fit, or color for standard or custom-sized items.
- A package opening video is mandatory for initiating any return request.
How to Initiate a Return (Damaged/Defective Items Only):
- Report Immediately: Any issue concerning product damage or defect must be reported to us within 24 hours of receiving the delivery.
- Provide Video Evidence: You must provide a clear, unedited video of the package being opened and the defect/damage being discovered. This video is essential for review and approval of your return request.
- Contact Us: Please contact us at tapeecustomercare@gmail.com with your order ID and the supporting video to report the issue.
Return Process & Conditions:
- Once your return request is approved, we will provide instructions for shipping the product back to our warehouse address.
- Only products that are unused, unworn, unwashed, and in their original packaging with all tags and labels intact are eligible for return.
- Please mention your name, address, contact number, email, and order ID on the return parcel.
- Upon receiving and inspecting the returned product at our warehouse, we will process a refund or replacement.
Important Notes:
- Returns or exchanges are allowed only once per order.
- Customized orders and standard ready-to-wear items are not eligible for return or exchange unless they are damaged or defective upon delivery.
- For international orders (delivered outside India), we currently do not accept returns or exchanges.
ORDER CANCELLATION
You may cancel your order provided it is done within 24 hours of placing it. Orders that have moved to "Shipped" status cannot be canceled.
- Customized orders are not accepted for Cash on Delivery (COD) and must be prepaid.
- If you cancel before the order is shipped, a refund will be issued within 5 working days. If you do not receive your refund within this period, please contact us at tapeecustomercare@gmail.com.
EXCHANGE
- Exchanges are offered only for damaged or defective products and are permitted once per order, subject to the conditions and process outlined above.
If you have any questions about this policy, please contact us for assistance.